Process Manager-BPM-HO & SUPPORT-Business Process Management Group
Kotak Mahindra Bank — BANGALORE, BANGALORE
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Job Description
Position : RCU Process Manager
Grade : M4/M5
Location: Pune, MH
Job Description
- Process Support Visits to Branches for Process Adherence
- Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
- Conducting SPARC – Sales Audits of Sales Teams
- Pre and Post Account opening sampling of data for RCU
- Handle Team & Agencies to drive field level Initiatives, activities & Investigations
- Follow ups on the Unusual Events to ensure timely closure
- Support for counterfeit note reporting to authorities
- Guarantee Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
- Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to create effective controls, systems & processes.
- Liaison with legal & other govt. enforcement agencies
The measurable will be –
- Branch Audit Ratings
- Effectiveness of control in the branches in terms of tracking control items
- Critical findings in the vigilance visits
- Number of Unusual Events coming out of the branches and their closures
Number of STRs coming out of th
This Process Manager-BPM-HO & SUPPORT-Business Process Management Group vacancy is based in Bangalore.
Frequently Asked Questions
What are the eligibility criteria for the Process Manager-BPM-HO & SUPPORT-Business Process Management Group job at Kotak Mahindra Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Process Manager-BPM-HO & SUPPORT-Business Process Management Group at Kotak Mahindra Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Process Manager-BPM-HO & SUPPORT-Business Process Management Group at Kotak Mahindra Bank.
Is prior experience required for this position?
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Process Manager-BPM-HO & SUPPORT-Business Process Management Group role at Kotak Mahindra Bank?
You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.
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