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• Drive portfolio revenue development through New Sales Revenue (NSR) generation, liability acquisition, and product penetration spanning the NR customer portfolio.
• Increase Assets Under Management (AUM) through insurance, investment, and wealth solutions.
• Grow deposit balances by acquiring and deepening Savings Account relationships and driving incremental deposit footings.
• Produce sustainable portfolio progress through Net New Money (NNM) acquisition and effective customer wallet share expansion.
• Acquire and retain Priority-qualified clients while upgrading portfolio quality and profitability.
• Strengthen customer engagement through proactive portfolio management, regular customer interactions, and needs-based financial advisory.
• Secure superior customer experience by achieving CIP and Customer Satisfaction Score (CSS) objectives.
• Keep up solid governance and risk discipline by securing timely completion of regulatory reviews, trigger reviews, and compliance criteria.
• Partner with product, operations, and service teams to provide seamless client onboarding and servicing experience.
• Monitor portfolio performance against defined KPIs and execute action plans to deliver on revenue, acquisition, and service targets.
• Guarantee Balanced Scorecard is qualified in a consistent manner
Strategy
• Drive client organisation engagement in line with coverage model. Own customer portfolio for limited defined period of time.
Business
• Drive profitable development of the Non-Resident (NR) portfolio through revenue generation, deposit acquisition, investment and insurance penetration, client organisation acquisition, portfolio deepening, and disciplined risk and compliance management while providing a superior customer experience.
Processes
• Secure adherence to all internal and external regulations
People & Talent
• NRI Process and Grasp -Relationship Management Capabilities
Risk Management
• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or secure adequate reporting to Risk Committees
Governance
• Follow Group code of conduct/zero audit finding/no mis selling/ no fraud
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, among them regulatory and business conduct, throughout Standard Chartered Bank. This includes understanding and securing compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Productively and collaboratively spot, escalate, mitigate and resolve risk, conduct and compliance matters.
Core stakeholders
• NR Segment / Wealth Management
• Relationship Management
• Sales Acumen
• Interpersonal Capabilities
• Communication
• Graduate/Postgraduate/ MBA/ MMS/MA/M.sc
• Certifications :IRDA
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new prospects to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you partner with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to upgrade and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to develop for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off covering annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human abilities, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your expansion, with openings to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, spanning our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Location for this Portfolio Manager - NR opening: Delhi.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Portfolio Manager - NR at Standard Chartered.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Standard Chartered's application process for this role.