Operations Specialist - Quality Assurance Operations
IDFC FIRST Bank — Delhi, NORTH DELHI
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Job Description
Job Requirements About the Role
The Operations Specialist – Quality Assurance Operations (E) in the Project & Quality Assurance department is responsible for performing Level 2 (Checker) activities, including monitoring and authorizing transactions processed by Makers, ensuring compliance, resolving complex queries, and conducting data profiling. This role may also include team leadership responsibilities, contributing to process accuracy and operational excellence.
Key Responsibilities
Primary Responsibilities
- Perform Level 2 (Checker) functions including monitoring and authorizing Maker transactions.
- Ensure compliance with internal policies and regulatory requirements.
- Resolve complex operational queries efficiently.
- Conduct data profiling and document changes identified during quality checks.
- May be responsible for leading a team and overseeing task execution.
Secondary Responsibilities
- Support compliance efforts and assist in resolving escalated or complex queries.
- Collaborate with internal teams to maintain quality standards and improve operational processes.
What We Are Looking For
Education
- Graduation: Graduate in any discipline from a recognized institution.
Experience
- Minimum 2 years of relevant experience in quality assurance, operations, or compliance within the banking or financial services sector.
Skills and Attributes
- Strong understanding of transaction monitoring and quality control processes.
- Attention to detail and analytical thinking.
- Ability to resolve complex queries and ensure compliance.
- Effective communication skills—both written and verbal.
- Experience in data profiling and documentation.
- Leadership capabilities for team management (if applicable).
Frequently Asked Questions
What are the eligibility criteria for the Operations Specialist - Quality Assurance Operations job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Operations Specialist - Quality Assurance Operations at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Operations Specialist - Quality Assurance Operations at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Operations Specialist - Quality Assurance Operations role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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