Operations Specialist - Liability Operations
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
We are looking for an Operations Specialist – Liability Operations (E) to join our Retail Liability Operations team. This role is responsible for authorizing customer requests and managing related activities through end-to-end coordination with internal stakeholders such as branches and relationship managers. The goal is to ensure smooth transaction processing and deliver an enhanced customer experience through accurate and timely execution.
Key Responsibilities
Primary Responsibilities
- Perform document scrutiny for account opening and service request processing.
- Execute data entry for account opening and service requests as per defined guidelines.
- Handle transaction processing, reconciliation, and vendor coordination.
- Ensure accuracy and compliance in all operational activities.
- Maintain closed-loop coordination with internal teams to ensure seamless processing and resolution.
Secondary Responsibilities
- Ensure adherence to compliance standards and internal policies.
- Resolve complex queries related to customer transactions and service requests.
What We Are Looking For
Education
- Graduation: Graduate in any discipline from a recognized institution.
Experience
- Minimum 3 years of relevant experience in banking operations, preferably in liability operations.
Skills and Attributes
- Strong understanding of banking operations and customer service processes.
- Attention to detail and commitment to accuracy.
- Proficiency in transaction processing and reconciliation.
- Effective communication and coordination skills for stakeholder engagement.
- Problem-solving skills to handle complex queries.
- Familiarity with compliance standards and operational guidelines.
- Customer-centric mindset aligned with IDFC First’s service excellence culture.
Frequently Asked Questions
What are the eligibility criteria for the Operations Specialist - Liability Operations job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Operations Specialist - Liability Operations at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Operations Specialist - Liability Operations at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Operations Specialist - Liability Operations role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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