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o Make calls to the customers who comes for foreclosure of existing loan or transfer the loan.
o Explain customers about new products and benefits
o Pitch for new business while making retention call
o Perform customer negotiations and reach a fair conclusion from both business and customer perspectives
o Respond to customer queries and address complaints in timely manner
Provide Excellent customer service and ensure customer satisfaction.
Desired Experience: Minimum 0-3 years in the field
Graduate : Yes
Masters/Postgraduate: Optional
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Officer - Product - Retention- FC & LOD - Housing - Bengaluru - Krishna Tower (TCHFL) - JM at Tata Capital.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Tata Capital's application process for this role.