Manager - Framework & Policy

Job Summary

•    The role holder will be part of the ERM Framework and Policy Management team based in Bangalore, India. The role holder will be a key member of the team, helping to establish clear standards for frameworks and policies and ensuring adherence to them.

Key Responsibilities

Maintain and Publish Frameworks, Policies and Standards
•    Provide centralised support for the publication of Risk Type Frameworks, Policies, Standards and Addenda in GovPoint.
•    Review documents and supporting artefacts submitted in GovPoint to ensure that all details are accurate and meet FPGS/ERGS requirements.
•    Support GovPoint system testing, training, issue resolution and queries relating to the maintenance of frameworks, policies and standards.
•    Support administrative activities in GovPoint and M7, including access management, task reassignment and changes to document ownership.
•    Support controls testing, assurance reviews and audits by providing the necessary evidence.
•    Support the production and review of policy dashboards and newsletters, and the release of important communications to stakeholders.
•    Support policy inventory management.
•    Support the management of the SRMG/GovPoint mailbox.
•    Support ad hoc tasks as required by management.
Productivity
•    Support simplification initiatives, including FFG-related activities.
Annual Disclosures
•    Support the delivery of all external disclosures relating to the ERMF.

Processes
•    Support the Head of Policy Management and the Head of Framework Management in continuously improving the operational efficiency and effectiveness of the team’s processes.

Governance
•    Ensure that effectiveness measures are documented for policies. Track CA adoption and ensure that issues relating to GovPoint are resolved and closed.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the ERM Framework and Policy team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.] 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Members of the SRMG Management Team
•    Policy Owners
•    Standard Owners
•    Global Process Owners
•    Country CROs, RFOs and governance teams
•    Regional CROs and governance teams
•    Head of Internal Audit – Functions
•    Group OR, Group COO and other business COOs
•    GovPoint Project and Technology teams

Other Responsibilities
•    Embed the Here for good brand promise and the Group’s values.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

•    Risk management 
•    Governance, Oversight and Controls
•    Regulatory Framework and Requirements:  
•    Excel
•    Communication and Stakeholder Management

Qualifications

•    At least seven years of experience in risk management.
•    Business Strategy and Model: Awareness and understanding of the firm’s business strategy and model appropriate to the role, coupled with the ability to provide a vision and successfully lead complex changes end-to-end.
•    Risk Management and Control: Ability to identify, assess, monitor, control and mitigate risks to the firm. 
•    Governance, Oversight and Controls: Leadership qualities, strong interpersonal skills, multi-cultural awareness and sensitivity.
•    Regulatory Framework and Requirements:  Awareness and thorough understanding of the regulatory framework in which the firm operates.
•    Non-technical Skills: Ability to explain complex matters in simple and intuitive terms and to manage stakeholders effectively, both internally with senior management and externally with regulators.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.