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Manager - Central Operations(SCF) - Corporate & SME Finance - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM

Tata Capital — Mumbai, MUMBAI

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

10099

To manage all operations activities at the branch and ensure customer satisfaction by resolving all customer queries thus supporting the Retail Loan Product process

Graduate in any discipline

o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
o  Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
o Coordinate with  the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
o Monitor repricing and update systems, based on inputs received from RBI/ business team
o Conduct impact analysis  and accordingly update systems after approval from the business team
o Release communication about rate increase or decrease to customer and update the web-portal system accordingly.
o Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested
o Ensure compliance to all Audit / RBI regulations.

Frequently Asked Questions

What are the eligibility criteria for the Manager - Central Operations(SCF) - Corporate & SME Finance - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM job at Tata Capital?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Manager - Central Operations(SCF) - Corporate & SME Finance - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM at Tata Capital?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Manager - Central Operations(SCF) - Corporate & SME Finance - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM at Tata Capital.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Manager - Central Operations(SCF) - Corporate & SME Finance - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM role at Tata Capital?

You can apply directly using the Apply Now button on this page, which will take you to Tata Capital's application process for this role.