Chat us
Call us
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.
Job Description*
This position is for an analyst role supporting Specialty Servicing and Fulfillment Operations. Key responsibilities include utilizing a variety of systems such as Alteryx , SAS, Hadoop, Advanced SQL, Tableau, python and other BI Tools to provide analytical support on strategies and operational health. Responsibilities include participating to understand Business needs to interrupt requirements, creating report visualizations, and managing report accuracy / deployment. Job expectations include developing, maintaining, and enhancing reports to deliver comprehensive end-to-end reporting solutions.
Additional areas of focus include performance summaries of various key performance indicators and metrics over time, uncover actionable business insights to drive responses to performance trends, and the production of reports and updates for senior management to ensure consistency and performance excellence across Specialty Servicing and Fulfillment Operations.
Responsibilities*
Identify process improvements and efficiencies via data analysis
Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
Leads coordination of the production of product performance reports and updates for senior management
Determine ways to optimize code and BI presentation to align to Business needs
Validate the integrity and quality of data required for performing analysis
Ensuring that process documentation and control steps are in place to ensure transparency into design.
Requirements:
Education*
Graduate (Any stream)
Experience Range
5+ years of analytics and reporting experience
Foundational skills:
Advanced SQL / SAS /Alteryx-Strong SQL background
Tableau
Hadoop
Python
Strong written and oral communication skills
Knowledge of business intelligence tools
Excellent analytical & problem-solving skills
Data Visualization
Data and Trend Analysis
Business Analytics
Monitoring, Surveillance, and Testing
Work Timings*
Shift - 12.30PM to 9:30pm(Weekend Off)
Job Location*
Chennai
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Manager at Bank of America.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bank of America's application process for this role.