Chat us
Call us
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a group of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The KYC Operations Analyst 1 is an entry-level position tasked with participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control group. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Key Responsibilities:
Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
Validate the information within the KYC Record and CIP document to make sure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
Complete KYC Record incorporating local regulatory qualifications / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Sustain BSU tool current and be able to demonstrate work carried out
Report workflow progress to supervisor
Make sure KYC workflow tool is kept up to date, making sure all mandatory fields, status and commentary reflect an accurate representation of the status at all times
Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
Update workflow database regularly throughout the day
Highlight any discrepancies to Senior Case Managers, Control Group and Section Managers
Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
Assist in departmental projects as required
Communication / Reporting
Oversee upward communication – Huddle updates, escalations, issues/ concerns etc.
Track and report time log (CMs and Case Researcher) daily
Monitor operational metrics required for management level reporting
Knowledge/Experience:
1 – 3 years’ experience in banking, finance, or law
Experience in control/risk or Compliance (AML/KYC) function (an advantage)
Knowledge of European Union regulatory KYC/AML qualifications
Flexible enough to work as per Business timings.
Previous relevant experience preferred
Education:
Bachelor's degree/University degree or equivalent experience
ACAMS certified (an advantage)
Capabilities:
Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
Strong Negotiations capabilities
Outstanding written and verbal communication capabilities.
Client Services orientated
Ability to establish strong professional relationships
Strong research capabilities
Accuracy and strong attention to detail
Ability to work well under pressure and tight time frames
Pro-active, flexible, have good organizational capabilities and must be group player.
Ability to work in a dynamic environment.
------------------------------------------------------
Job Family Group:
Operations - Services
------------------------------------------------------
Job Family:
Business KYC
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Most Relevant Capabilities
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
------------------------------------------------------
Other Relevant Capabilities
For complementary capabilities, please see above and/or contact the recruiter.
------------------------------------------------------
Citi is an equal opportunity employer, and qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi
.
View Citi’s
EEO Policy Statement
and the
Know Your Rights
poster.
This opening is for the KYC Maker position in Mumbai.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a KYC Maker at Citi Bank.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.