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Generative AI Quality Engineer - Assistant Vice President

Citi Bank — Pune, PUNE

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a group of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are seeking a highly motivated and experienced AI Quality Engineer to join our Retail and Wealth Risk Engineering group under the Enterprise Risk Technology platform.

This role spans the full spectrum of modern AI quality engineering — from

Agentic AI flow testing

and

RAG pipeline validation

to

AI safety, test automation

, and

performance & reliability engineering

.

You will be the quality pillar for complex autonomous AI systems, making sure they are

safe, accurate, explainable, resilient, and production-ready

at scale. This is a high-impact, highly technical role that requires both depth in AI/ML and breadth across testing disciplines.

Responsibilities

Agentic AI Testing

Design and execute

end-to-end test strategies for Agentic AI pipelines

, including single-agent and multi-agent workflows.

Validate

agent reasoning, planning, and decision-making chains

(e.g., ReAct, Chain-of-Thought, Plan-and-Execute, Reflexion).

Test

tool-use correctness

— making sure agents invoke the right tools, with correct parameters, at the right time.

Evaluate

agent memory systems

(short-term, long-term, episodic) for accuracy and context retention across sessions.

Validate

agent handoff and delegation logic

in multi-agent orchestration frameworks (e.g., AutoGen, CrewAI, LangGraph).

Test

termination conditions

, loop detection, and

infinite loop prevention

in autonomous agent loops.

RAG (Retrieval-Augmented Generation) Testing

Design comprehensive test strategies for

end-to-end RAG pipelines

— covering ingestion, chunking, embedding, retrieval, reranking, and generation stages.

Validate

retrieval accuracy and relevance

— making sure the correct context chunks are retrieved for a given query.

Test

embedding model quality

and vector similarity thresholds across different document corpora.

Evaluate

faithfulness, groundedness, and answer relevance

of generated responses using frameworks like

RAGAS, TruLens, DeepEval

.

Test

chunking strategies

(fixed, semantic, hierarchical) for their impact on retrieval quality.

Validate

context window management

— making sure retrieved context does not exceed token limits or degrade generation quality.

Conduct

end-to-end regression testing

when the underlying knowledge base, embedding model, or LLM changes.

Test

multi-turn conversational RAG

for context coherence and citation accuracy across turns.

Test Automation

Build and sustain

automated test harnesses

for Agentic and RAG systems, including agent trajectory replay, tool mock injection, and prompt simulation.

Establish

automated evaluation pipelines

integrated into CI/CD workflows for continuous model and agent validation.

Create

data validation and data quality frameworks

(using Great Expectations, Deequ, or custom tooling) for training, retrieval, and inference data.

Build

prompt regression suites

to detect behavioral drift across LLM versions or prompt changes.

Implement

determinism and reproducibility tests

for stochastic LLM-based decisions.

Automate

vector database validation

— index integrity, embedding drift, and retrieval consistency checks.

AI Safety & Security Testing

Conduct

red-teaming and adversarial testing

to uncover jailbreaks, prompt injection vulnerabilities, and goal misalignment in LLM-based systems.

Test

output guardrails and content filters

for unsafe, biased, toxic, or out-of-scope model behavior.

Validate

privilege escalation controls

— making sure agents do not exceed permitted actions or access unauthorized resources.

Execute

data poisoning and backdoor attack simulations

to assess model robustness.

Evaluate models for

bias, fairness, and discrimination

using frameworks such as AI Fairness 360 and Aequitas.

Test

PII leakage and data privacy controls

in RAG and agent pipelines in accordance with GDPR, CCPA, and internal data governance policies.

Conduct security testing aligned with the

OWASP Top 10 for LLM Applications

, including:

Prompt Injection (Direct & Indirect)

Insecure Output Handling

Training Data Poisoning

Insecure Plugin / Tool Design

Sensitive Information Disclosure

Validate

constitutional AI constraints

, RLHF-aligned behavior boundaries, and system prompt integrity.

Collaborate with cybersecurity teams on

AI-specific threat modeling

and vulnerability management.

Sustain

safety testing playbooks

and document red-group findings with severity ratings and remediation recommendations.

Performance & Reliability Testing

Define and execute

load, stress, soak, and spike testing

for AI-powered APIs, inference endpoints, and agent orchestration services.

Measure and optimize

end-to-end latency

across RAG and agentic pipelines — from query to final response.

Benchmark

LLM inference throughput

(tokens/second) and identify bottlenecks across model serving infrastructure.

Test

auto-scaling behavior

of AI services under variable load conditions.

Validate

circuit breaker, retry, and fallback mechanisms

in agentic and RAG systems for graceful degradation.

Test

vector database performance

— query latency, index build time, and retrieval accuracy under high concurrency.

Conduct

cost efficiency evaluation

— measuring token consumption, API call costs, and infrastructure spend per agent task.

Establish

SLOs (Service Level Objectives)

and

SLAs

for AI system availability, latency percentiles (P50, P95, P99), and error rates.

Collaborate with MLOps teams to set up

observability dashboards

, monitoring alerts, and automated anomaly detection for production AI systems.

Execute

chaos engineering experiments

to validate agent and RAG system resilience under infrastructure failures.

Domain Knowledge

Deep understanding of

RAG architecture patterns

— naive RAG, advanced RAG, modular RAG.

Solid grasp of

agent design patterns

: ReAct, Plan-and-Execute, Reflexion, MRKL, Mixture-of-Agents.

Familiarity with

AI safety and alignment

principles (RLHF, Constitutional AI, guardrail layers).

Knowledge of

token economics, context management

, and LLM cost optimization.

Proficiency in

performance engineering

methodologies for distributed AI systems.

Preferred Qualifications

Experience with

MCP (Model Context Protocol)

or similar agentic communication standards.

Exposure to

multi-modal agent testing

(agents handling text, images, code, documents).

Experience in

regulated industries

(banking, finance, healthcare) with strict compliance qualifications.

Familiarity with

chaos engineering

tools (Chaos Monkey, Gremlin, LitmusChaos).

Education

Bachelor’s degree in Computer Science, Engineering, or a related field.

Master’s degree is a plus.

Experience

8+ years

of experience in software or AI/ML quality engineering.

3+ years

of hands-on experience with

RAG systems, or Agentic AI

.

Proven experience building

automated test frameworks

for non-deterministic AI systems.

Strong background in

performance testing

and

AI safety/security assessments

.

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Most Relevant Capabilities

Please see the qualifications listed above.

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Other Relevant Capabilities

For complementary capabilities, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

Accessibility at Citi

.

View Citi’s

EEO Policy Statement

and the

Know Your Rights

poster.

This opening is for the Generative AI Quality Engineer - Assistant Vice President position in Pune.

Frequently Asked Questions

What are the eligibility criteria for the Generative AI Quality Engineer - Assistant Vice President job at Citi Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Generative AI Quality Engineer - Assistant Vice President at Citi Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Generative AI Quality Engineer - Assistant Vice President at Citi Bank.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Generative AI Quality Engineer - Assistant Vice President role at Citi Bank?

You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.