Enterprise Solutions Manager-BRANCH BANKING-Enterprise Business Solutions - EBS

Job Description

Enterprise Solutions Manager 

(Grade – M5/M6)

Enterprise Solutions Manager is accountable for driving and implementing the business banking strategy of the bank for the assigned region/s under the guidance of regional senior leadership of Branch banking and HO product team. 

The KRA will have two parts: 1) Establishing Ecosystem, Driving Special Purpose/High Variants Accounts and supporting in implementation of Micro Marketing Strategies through events.

2) Achievement of different business banking parameters like NTB CA Nos, Val, incremental expansion of Current Account book, penetration of business banking hooks, securing better customer engagement for deepening the relationships with the bank. 

3) Will be tasked with CA Book Expansion (NTB+ETB), Special Purpose Accounts, Fee Income

ETB Positive Branches & Engagement.

He will handle and grow region’s Branch Banking CA book by creating ecosystem, driving the channel through analytics and insight based several campaigns and drives advised by HO product team from time to time. Training and support on Special Purpose Accounts will be a core responsibility.

• Financial Parameters
• Key Objective is to drive bank’s strategy to  grow over all CA book ,  enhance X sell and enhance product and service  holding ratio
• Driving Special Purpose Account development.
• CA NTB Nos. and Value Achievement  
• CA OTB Value Achievement  
• No. of  branches being OTB positive by the end of financial year
• Non-Financial Parameters
• Give strategy  and analytical support to branches to attain their current account related targets, pinpoint target segments,  work for CA deepening  and cross sell of products and services 
• Formulate action plan for deepening relationship of newly acquired customers and driving sign-up for value added services which increase customer stickiness.
• Execute compliance and regulatory criteria pertaining to Business Banking portfolio for the region.
• Meeting Ecosystem partners and develop partnership with them for the development of business banking.
• Give/facilitate training for branches/ ROs-RMs regarding business banking products, processes, new regulatory guidelines as per requirement in consultation with regional business leaders
• Drive and monitor HO and regional business banking objectives /campaigns through release of weekly/monthly dashboards /updates and periodical reviews. 
• Giving feedback to RBH and HO about quality of NTB  sourcing, new or customized requirement of branches  and helping them in offering solutions 
• Collaborating with regional resources of POS, CMS, Trade and assets team to maximise revenue on the portfolio.

• Competencies:
  • Domain grasp of business banking products and business
  • Analytical capabilities with sales & customer management experience 
  • Good interpersonal competencies and capability to partner with cross functional teams 
  • Banking Product & Process Know-how
  • Planning and Organizing Abilities
  • Communication and presentation capabilities
  • Know-how of Competition & Current trends in financial Industry.

• Good understanding of business banking segment and products 
• Prior work experience as a Team leader post in product/sales management of business banking products
• Good in communication, presentation and people management 
• Understanding of regulatory guidelines,  banking processes, tech/digital enablers 
• Capacity to read and understand data and derive observations
• Understanding of business banking customer life cycle
• Innovative and problem solving approach
• Capability to read  consumer behavior and trends 

This Enterprise Solutions Manager-BRANCH BANKING-Enterprise Business Solutions - EBS vacancy is based in Hyderabad.