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Role/ Job Title: Elite Banker-Current Account
Business: Retail Banking
Function/ Department: VRM
Job Purpose :
'The Current Account – Elite Banker(Virtual sales) is responsible for managing and growing a mapped portfolio of Current Account customers through virtual and digital engagement channels. Operating from a centralized sales or service hub, the role focuses on CASA growth, customer acquisition, relationship deepening, cross-selling of banking products, and delivering a superior customer experience.
The role combines sales-driven relationship management with strong operational discipline and compliance, ensuring customers receive personalized, solution-oriented banking support while adopting digital banking platforms.
Key / Primary Responsibilities :
'• Manage a mapped portfolio of Current Account customers through virtual interactions (calls/digital channels).
• Deepen customer relationships to enhance overall relationship value and wallet share.
• Drive CASA value build-up and acquire new Current Account customers in line with targets.
• Increase product holding per customer through effective need-based cross-selling.
• Profile customers to identify financial needs and recommend suitable banking solutions.
• Cross-sell banking products including Credit Cards, CMS, POS, Trade Services, Retail and SME Loans, Insurance, Investments, SIPs, and other bank programs.
• Promote and onboard eligible customers to Relationship Banking / Preferred programs.
• Coordinate with branch and internal teams to close working capital, business loans, retail asset, CMS, POS, and trade transactions generated through virtual engagement.
Secondary Responsibilities :
'• Support audit requirements and control checks as defined by the bank.
• Contribute to process improvements and best practices in virtual relationship management.
• Collaborate with branch and cross-functional teams to achieve overall business objectives.
Qualifications: Graduate Degree/Post Graduate Degree
Years of Experience: • Minimum 2 years of experience in banking or allied financial services.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Elite Banker - Current Account at IDFC FIRST Bank.
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.