E-Branch Relationship Manager at IDFC FIRST Bank

Job Description

Job Needs

About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This job is focused on engaging customers to drive revenue progress, spotting new business openings, and ensuring timely resolution of customer queries. You will play a main job in enhancing customer experience and contributing to the overall success of the branch.

KeyResponsibilities:

Primary Responsibilities

Meet and exceed revenue targets by actively engaging with customers.
Recognise and explore new business chances to drive development.
Ensure faster resolution of customer issues with effective follow-through.
Conduct market research to evaluate customer needs and spot selling openings.

Secondary Responsibilities

Support and train team members to consistently exceed daily and weekly targets.
Collaborate productively with internal and external stakeholders to attain business objectives.

What We Are Looking For

Education Qualification: Prior exposure to retail banking, sales, or customer relationship management is desirable.

Experience: Prior track record in retail banking, sales, or customer relationship management is desirable.

Capabilities and Attributes

Outstanding written and verbal communication abilities.
Solid understanding of liabilities and assets products and processes.
Exceptional convincing and interpersonal competencies.
Capability to work collaboratively in a team environment.
Proactive approach to problem-solving and customer engagement.

This E-Branch Relationship Manager vacancy is based in Hyderabad.

Frequently Asked Questions

What are the eligibility criteria for the E-Branch Relationship Manager job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a E-Branch Relationship Manager at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a E-Branch Relationship Manager at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the E-Branch Relationship Manager role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

E-Branch Relationship Manager

IDFC FIRST Bank — Hyderabad, HYDERABAD