Dynatrace Engineer

Job Description

Job Title: Dynatrace Engineer

Department: APS

About Business line/Function: Wealth Management

Position Purpose: As a Dynatrace Expert, you will be responsible for ensuring the optimal performance, availability, and reliability of our applications and infrastructure using Dynatrace's

Responsibilities

Direct Responsibilities

· Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure.

· Analyze performance metrics and identify bottlenecks or inefficiencies in the system.

· Provide actionable insights and recommendations to improve system performance and user experience

· Configure Dynatrace to meet the specific needs of our applications and infrastructure.

· Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs).

· Integrate Dynatrace with other tools and systems for a holistic monitoring approach.

· Provide training and support to team members on using Dynatrace effectively.

· Create and maintain documentation for monitoring strategies, processes, and best practices.

· Stay updated with the latest Dynatrace features and best practices.

· Continuously improve monitoring strategies and tools to enhance system performance and reliability. 

Contributing Responsibilities

· Detect, diagnose, and resolve performance issues using Dynatrace tools.

· Collaborate with development, operations, and support teams to address and mitigate incidents.

· Conduct root cause analysis and implement preventive measures to avoid future issues

Technical & Behavioral Competencies

• Proven experience as a Dynatrace Expert or in a similar role.

• Strong background in application performance management (APM) and infrastructure monitoring.

• Strong background in Linux/Unix/Windows Administration.

• Proficiency in Dynatrace tools and solutions.

• Knowledge of cloud platforms (e.g. AWS, Azure, Google Cloud) and containerization technologies (e.g. Docker, Kubernetes, OpenShift).

• Familiarity with scripting languages (e.g. Python, Bash) and automation tools (e.g. Ansible).

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration abilities.

• Ability to work effectively in a fast-paced, dynamic environment.

Specific Qualifications:

• Bachelor’s degree in computer science or equivalent.

• At least 5+ years of experience in IT landscape.

• At least 3+ years of hands-on experience in Dynatrace.

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

· Proven experience as a Dynatrace Expert or in a similar roleSkill 2

· Strong background in application performance management (APM) and infrastructure monitoring.

· Strong background in Linux/Unix/Windows Administration.

· Dynatrace Certified Associate or Professional certification is highly desirable

Behavioral Skills: 

• • Ability to understand, explain and support change
  • Ability to develop and adapt to a process 
  • Ability to manage a project
  • Analytical Ability
  • Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level: Bachelor’s degree in computer science or equivalent.

Location: Chennai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.