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Position purpose
“This position is open with Bajaj Finance ltd.”
• To do daily fraud monitoring / tracking and deliver help to reporting manager in set up various processes with an objective of zero fraud exposure.
Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
• Analytics for monitoring suspect transactions.
• Reporting the findings within timelines to the senior management.
• Investigation & Root Cause Evaluation of fraud/dispute cases
• Evaluation of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.
• Minimizing fraud losses to make sure robust portfolio health by owning central RCU shop end to end.
• Fraud loss metrics to be as per targets decided by management.
• Owner of the field fraud management processes, through a central lead group, in co-ordination with field group. This includes closure of cases within defined TAT and with quality of field investigation reports
• Review and tracking of location visits by location RCU Managers.
• Back up Field group with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
• To cause continuous improvement in RCU processes by working with centralized back end group to increase fraud catch rate.
• Make sure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
• Make sure error free dashboards are circulated within defined period
• Propose changes & suggestions in credit policy-location wise (whenever required)
• Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.
4. Key challenges
(Challenges faced on an on-going basis in carrying out the job)
• Understand complete various processes and prepare data reports / Dashboard
• Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
• Coordination within RCU Field group (Rural + Urban) to make sure the field investigation is done in defined time.
5. DECISIONS
(Key decisions taken by job holder at his/her end)
? Propose new strategy for field and HO group to prevent malpractice.
? Propose changes in system and daily reporting in favor of RCU unit.
? Introduce new technology or new ways to control fraud.
6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
? Risk Group: To understand and align on policy changes and ascertain impact
? Client Service, Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to fraud.
? Business: To align on the RCU controls that directly impacts the business processes, including Cost, TAT or Client Experience
External Clients
Roles you need to interact with outside the organization to enable success in your day to da
This opening is for the Deputy Manager - Risk Containment Unit position in Jaipur.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Deputy Manager - Risk Containment Unit at Bajaj Housing Finance.
This role requires around 1-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.