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Position purpose
Overseeing the collections in a particular area and monitoring the collection of the amount due to the organization, while making sure that cases are handled appropriately according to the company guidelines and complying with regulators norms.
Duties and Responsibilities
1. Allocation Planning: Planning allocation of portfolios to RO’s and Agencies Based on:
• Performance: Previous months track record
• Data Evaluation and Insights
• Geographical dimensions
• Capacity
• Location
2. Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, evaluating capabilities, turnaround times, negotiating contracts and overseeing relationships. Role would include:
• Capacity Check based on portfolio trends
• Availability checks: Checking if the agencies cater to the particular location
• Performance checks: based on data collected on agencies past performance and their record history
• Check’s on Off Role
3. Processes:
• Vendor Bill tracking and confirmation
• Carrying out adequate compliance checks based on company policies and legal qualifications
• System allocation and admin services facilitation by connecting with the requisite teams
4. Performance:
• DRR of Area/Location
• Track vendor wise performance and deliver due back up
• Visit critical cases on field
Key Decisions / Dimensions
• Management of high value cases
• Agency assessment and influencing for back up in reaching targets
Key challenges
• Portfolio Management – closing cases at Bucket X
• Overseeing difficult locations with scarcity of relevant talent
• Need to involve dealers to reach collection target achievement
Required Qualifications and Experience
a) Qualifications
• Graduate in any discipline
b) Work Experience
• Post qualification – 3 to 5 years
• Vendor management – complete cycle
• Group management
This opening is for the Deputy Manager - Debt Management Services - Mortgages position in Arrah.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Deputy Manager - Debt Management Services - Mortgages at Bajaj Housing Finance.
This role requires around 3-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.