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Position purpose
“This position is open with Bajaj Finance ltd.”
An effective communicator with exceptional relationship management capabilities with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary group environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & sustain business profitability by making sure all metrics are in control so as to reach the business target.
Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
• All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc.
• Delivery of volume from service channels – cashier & call center service.
• Delivery of volume from new identified channels like digital, CIBIL watch.
• Daily system / process back up to sales group.
• Daily business MIS preparation and roll out.
• Monthly incentive calculation and roll out.
• Contest calculation and roll out.
• Liaise with HR group for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc.
• Track and Oversee On roll & Off roll headcount and productivity.
• Liaise with Risk group for Offer generation, policy changes etc.
• Classroom Training & Training over call for any new enhancement, changes in product / processes.
• Allocation of monthly offer base to sales / call center group.
• Conducting various business meet like ZSM / RSM meet / Contest based trips.
• Overseeing portfolio metrics: making sure collection of early delinquent cases and tracking of EWS location management.
• Overseeing various vendors: making sure timely onboarding, calculation of payout etc.
• Monthly inputs for SMT reporting and Deck preparation.
• Annual inputs for LRS & AOP Deck preparation.
4. Key challenges
(Challenges faced on an on-going basis in carrying out the job)
• Major System issues and TAT for its resolution.
• Frequent system changes.
• Roll out of new system enhancement / client communication across various channels.
5. DECISIONS
(Key decisions taken by job holder at his/her end)
• NA
6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
• Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance.
• Connect with HR department for various activities.
External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
• Mapping of market competition and practices.
• Meeting with external vendors along with IT.
7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)
Financial Dimensions
(These should be quantifiable numerical amounts)
• Business achievement
This opening is for the Deputy Area Manager - Business Loans - Indirect North1 position in Ludhiana.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-6 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Deputy Area Manager - Business Loans - Indirect North1 at Bajaj Housing Finance.
This role requires around 5-6 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Bajaj Housing Finance's application process for this role.