Debt Manager-Flows-Two Wheeler Loan
IDFC FIRST Bank — Delhi, NORTH DELHI
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Job Description
Job Requirements About the Role
The Debt Manager – Flows – Commercial Vehicle is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company in the assigned territory. The role holder ensures efficient and optimized EMI recovery from customers, while adhering to all bank guidelines and contributing to the larger organizational objectives.
Key Responsibilities
Primary Responsibilities
- Manage and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Control delinquency of the area, bucket-wise and DPD-wise, with focus on non-starters.
- Allocate and achieve targets from agencies and in-house teams.
- Follow up regularly with default customers.
- Ensure adherence to collection processes and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
- Maintain administrative data related to collections, including delinquent account history and MIS reports.
- Review collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
- Support process improvements to enhance collection efficiency.
- Collaborate with internal teams to ensure compliance and operational effectiveness.
What We Are Looking For
Education
- Graduate – Any discipline
Experience
- 0-2 years of relevant experience in collections
Skills and Attributes
- Strong understanding of collections processes and legal guidelines.
- Ability to manage and coordinate with collection agencies.
- Excellent communication and negotiation skills.
- Proficiency in maintaining MIS and administrative records.
- Ability to work independently and as part of a team.
Frequently Asked Questions
What are the eligibility criteria for the Debt Manager-Flows-Two Wheeler Loan job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Debt Manager-Flows-Two Wheeler Loan at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-Two Wheeler Loan at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Debt Manager-Flows-Two Wheeler Loan role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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