Debt Manager-Flows-Consumer Durable
IDFC FIRST Bank — Thanjavur, THANJAVUR
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Job Description
Job Requirements About the Role
The Collection Manager is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing the agencies associated with the company in their assigned territory. The role holder is accountable for the efficiency and optimization of EMI recovery from customers while ensuring adherence to all guidelines laid out by the bank. This role contributes to the larger organizational objectives of the bank. Native / Locals preferred due to geographical knowledge
Key Responsibilities
Primary Responsibilities
- Manage and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Track and control delinquency of the area, bucket-wise and DPD-wise, with a focus on non-starters.
- Allocate and achieve targets from agencies or in-house teams.
- Follow up regularly with defaulting customers.
- Ensure adherence to collection processes and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
Secondary Responsibilities
- Maintain data for administrative work related to collections.
- Update delinquent account history and maintain MIS reports.
- Review collection feedback on a daily, weekly, and monthly basis.
What We Are Looking For
Education
- Graduate – Any
- Postgraduate – Any
Experience
- Minimum of 2 or more years of experience in collections.
- Preferred age bracket
Skills and Attributes
- Strong understanding of collections processes and legal compliance.
- Ability to manage and coordinate with external agencies.
- Excellent communication and negotiation skills.
- Proficiency in maintaining MIS and administrative documentation.
- Strong analytical and problem-solving skills.
- Strong follow up mechanism
- Tenacity and punctuality
- Basic MS excel
Frequently Asked Questions
What are the eligibility criteria for the Debt Manager-Flows-Consumer Durable job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Debt Manager-Flows-Consumer Durable at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-Consumer Durable at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Debt Manager-Flows-Consumer Durable role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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