Debt Manager-Flows-Commercial Vehicle
IDFC FIRST Bank — Bengaluru, BENGALURU
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Job Description
Job Requirements About the Role
The Debt Manager - Flows - Commercial Vehicle is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all bank guidelines, contributing to the broader organizational objectives.
Key Responsibilities
Primary Responsibilities
- Manage and execute the collections process for assigned debts.
- Track portfolio performance for specific buckets within the assigned area.
- Monitor and control delinquency by bucket and Days Past Due (DPD), with a focus on non-starters.
- Allocate targets to agencies and in-house teams and ensure achievement.
- Follow up regularly with defaulting customers.
- Ensure adherence to collection processes and legal guidelines.
- Initiate recovery processes for absconded default customers.
- Recommend legal action for non-recoverable cases and coordinate with the legal team for case closure.
Secondary Responsibilities
- Maintain administrative data related to collections, including delinquent account history.
- Provide and maintain MIS reports.
- Review collection feedback on a daily, weekly, and monthly basis.
What We Are Looking For
Education
- Graduation in any discipline.
Experience
- 2 to 5 years of relevant experience in collections or related fields.
Skills and Attributes
- Strong organizational and planning skills.
- Excellent communication and interpersonal abilities.
- Ability to manage and motivate teams and external agencies.
- Knowledge of legal guidelines and recovery processes.
- Proficiency in maintaining MIS and administrative records.
Frequently Asked Questions
What are the eligibility criteria for the Debt Manager-Flows-Commercial Vehicle job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Debt Manager-Flows-Commercial Vehicle at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-Commercial Vehicle at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Debt Manager-Flows-Commercial Vehicle role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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