Debt Manager-Flows-2 Wheeler Loan
IDFC FIRST Bank — Delhi, NORTH DELHI
Apply Now
Job Description
Job Requirements About the Role
The Collection Manager is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing the agencies associated with the company in their assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all guidelines laid out by the bank. The Collection Manager plays a vital role in contributing to the larger organizational objectives of the bank.
Key Responsibilities
Primary Responsibilities
- Manage and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Monitor and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
- Allocate and achieve targets from agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Ensure adherence to the collection process and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
Secondary Responsibilities
- Maintain administrative data related to collections, including delinquent account history.
- Provide and maintain MIS reports.
- Review collection feedback on a daily, weekly, and monthly basis.
What We Are Looking For
Education
Experience
- Minimum of 0-2 or more years of experience in collections.
Skills and Attributes
- Strong understanding of collections processes and legal guidelines.
- Ability to manage teams and external agencies.
- Excellent communication and negotiation skills.
- Proficiency in data analysis and MIS reporting.
- Problem-solving and decision-making abilities.
- Attention to detail and organizational skills.
Frequently Asked Questions
What are the eligibility criteria for the Debt Manager-Flows-2 Wheeler Loan job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Debt Manager-Flows-2 Wheeler Loan at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-2 Wheeler Loan at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Debt Manager-Flows-2 Wheeler Loan role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
Chat us
Call us