Debt Manager-Flows-2 Wheeler Loan
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
The Debt Manager-Flows-2 Wheeler Loan position sits in the IDFC FIRST Bank office in Ahmedabad.
Job Criteria About the Position
The Collection Manager is in charge of planning, organizing, directing, and overseeing the activities of the collections department. This includes running the agencies associated with the company in their assigned territory. The position centres on optimizing the streamlining of EMI recovery from customers while guaranteeing adherence to all guidelines laid out by the bank. The Collection Manager plays a vital job in contributing to the larger organizational objectives of the bank.
Key Responsibilities
Primary Responsibilities
- Oversee and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Monitor and control delinquency in the area, bucket-wise and DPD-wise, with a centre on non-starters.
- Allocate and deliver on targets from agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Guarantee adherence to the collection process and legal guidelines.
- Trace absconded default customers and initiate recovery processes.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
Secondary Responsibilities
- Uphold administrative data related to collections, among them delinquent account history.
- Offer and uphold MIS reports.
- Review collection feedback on a daily, weekly, and monthly basis.
What We Are Looking For
Education
Experience
- Minimum of 2 or more years of track record in collections.
Capabilities and Attributes
- Robust understanding of collections processes and legal guidelines.
- Capability to oversee teams and external agencies.
- Outstanding communication and negotiation abilities.
- Proficiency in data analysis and MIS reporting.
- Problem-solving and decision-making abilities.
- Attention to detail and organizational capabilities.
Frequently Asked Questions
What are the eligibility criteria for the Debt Manager-Flows-2 Wheeler Loan job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Debt Manager-Flows-2 Wheeler Loan at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-2 Wheeler Loan at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Debt Manager-Flows-2 Wheeler Loan role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.