Employer Login | Partner Login | Candidate Login
WhatsApp Logo Chat us Call Logo Call us

Data/Information Mgt Sr Mgr - C13 - BANGALORE

Citi Bank — Mumbai, MUMBAI

Apply Now
Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The VP, Pillar head owns strategic client relationships and value delivery for Operations BI engagements — translating business outcomes into analytics, BI, and AI solutions that improve cost, control, CX, and decision-making across Citi’s Personal Banking Operational functions.


Requires in-depth understanding of how operational functions collectively integrate and contribute to the objectives of Citi. Commercial awareness is an added advantage. Proficient exec-level communication, change management and diplomacy skills are 'must-haves' in this role to guide, influence and convince key business partners / stakeholders. The candidate will have responsibility for volume, quality, timeliness and delivery of end results of an area. Full management responsibility of a team lies with him/her, too, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approvals as well.

Responsibilities:

  • The incumbent is responsible for overseeing the Operations' BI life cycle and embed AI-led intelligence across various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering, leading into intelligent visualization & insights generation
  • Functional Clients’ relationships and shaping of Operations BI vision aligned to client priorities
    • Day-to-day focus: co-creation of end-to-end BI solutions across:
      • Data ingestion & quality
      • Semantic layers
      • Dashboards & insights
      • Advanced analytics / GenAI overlays
    • Provide executive oversight across BI delivery programs / outputs
      • Supervision of day-to-day work of junior employees
    • Lead cross-functional teams: BI, data engineering, AI, domain SMEs
    • Coach analysts, developers to embrace Operations’ business outcomes
    • Influence and collaborate with tech, platform groups for accelerated roadmaps
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 15 years of experience
  • Knowledge of the Customer Service / Credit, Collections & Recovery functions and overarching understanding of Consumer Financial Services regulatory environment
  • Track record of developing analytics / data science-led innovative, intelligent solutions
  • Experience in developing, managing, and implementing big-ticket analytical projects in the banking / financial services domain
  • Experience developing and implementing AI-led analytical strategies in banking / financial services domain
  • Expert knowledge of advanced statistical techniques & AI tools


Education:

  • Bachelors (BTech) / University degree, Masters’ degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The VP, Pillar head owns strategic client relationships and value delivery for Operations BI engagements — translating business outcomes into analytics, BI, and AI solutions that improve cost, control, CX, and decision-making across Citi’s Personal Banking Operational functions.


Requires in-depth understanding of how operational functions collectively integrate and contribute to the objectives of Citi. Commercial awareness is an added advantage. Proficient exec-level communication, change management and diplomacy skills are 'must-haves' in this role to guide, influence and convince key business partners / stakeholders. The candidate will have responsibility for volume, quality, timeliness and delivery of end results of an area. Full management responsibility of a team lies with him/her, too, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approvals as well.

Responsibilities:

  • The incumbent is responsible for overseeing the Operations' BI life cycle and embed AI-led intelligence across various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering, leading into intelligent visualization & insights generation
  • Functional Clients’ relationships and shaping of Operations BI vision aligned to client priorities
    • Day-to-day focus: co-creation of end-to-end BI solutions across:
      • Data ingestion & quality
      • Semantic layers
      • Dashboards & insights
      • Advanced analytics / GenAI overlays
    • Provide executive oversight across BI delivery programs / outputs
      • Supervision of day-to-day work of junior employees
    • Lead cross-functional teams: BI, data engineering, AI, domain SMEs
    • Coach analysts, developers to embrace Operations’ business outcomes
    • Influence and collaborate with tech, platform groups for accelerated roadmaps
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 15 years of experience
  • Knowledge of the Customer Service / Credit, Collections & Recovery functions and overarching understanding of Consumer Financial Services regulatory environment
  • Track record of developing analytics / data science-led innovative, intelligent solutions
  • Experience in developing, managing, and implementing big-ticket analytical projects in the banking / financial services domain
  • Experience developing and implementing AI-led analytical strategies in banking / financial services domain
  • Expert knowledge of advanced statistical techniques & AI tools


Education:

  • Bachelors (BTech) / University degree, Masters’ degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Decision Management

------------------------------------------------------

Job Family:

Data/Information Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Frequently Asked Questions

What are the eligibility criteria for the Data/Information Mgt Sr Mgr - C13 - BANGALORE job at Citi Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Data/Information Mgt Sr Mgr - C13 - BANGALORE at Citi Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Data/Information Mgt Sr Mgr - C13 - BANGALORE at Citi Bank.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Data/Information Mgt Sr Mgr - C13 - BANGALORE role at Citi Bank?

You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.