CUSTOMER CARE OFFICER - KTK
Muthoot Finance — Mumbai, MUMBAI
Job Description
Ensure CCE AOP for their terriorty is consistently achieved and all performance targets are met as required.
Ensure staffing is maintained at 100% at all times, avoiding any gaps that may impact operations.
Ensure CCE productivity of 20 Lacs per month.
Ensure daily min 100 connected call.
Ensure daily min 3 valid leads.
Ensure min 60% of CCE’s acquisition is NCA makes sure timely closing the campaigns and ensure productivity.
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Frequently Asked Questions
What are the eligibility criteria for the CUSTOMER CARE OFFICER - KTK job at Muthoot Finance?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a CUSTOMER CARE OFFICER - KTK at Muthoot Finance?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a CUSTOMER CARE OFFICER - KTK at Muthoot Finance.
Is prior experience required for this position?
This role requires around 2-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the CUSTOMER CARE OFFICER - KTK role at Muthoot Finance?
You can apply directly using the Apply Now button on this page, which will take you to Muthoot Finance's application process for this role.