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Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow

Kotak Mahindra Bank — Lucknow, LUCKNOW

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary 3.8 LPA
Department Sales Loans
Product Loans

Job Description

The Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow position sits in the Kotak Mahindra Bank office in Lucknow.

The Portfolio Manager – Retail Assets is in charge of running collections and recovery operations within the assigned area. The position involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and securing timely resolution of delinquent accounts. The ideal person should be confident, field-ready, and capable of leading a team while sustaining high standards of compliance and operational effectiveness.

Frequently Asked Questions

What are the eligibility criteria for the Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow job at Kotak Mahindra Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow at Kotak Mahindra Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow at Kotak Mahindra Bank.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit_Lucknow role at Kotak Mahindra Bank?

You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.