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Role/ Job Title: Current Account Executive-Wholesale Branch Operations
Function/ Department: Wholesale Banking Operations
Job Purpose: 'The role entails direct customer interaction and is responsible for seamless customer onboarding experience. The role holder will be responsible for visiting client’s premises and assisting them in filling out Account opening forms and related document requirements.
· 'Ensure seamless customer onboarding experience, by ensuring best in-class customer service standards and processes.
· Responsible for visiting client’s premises and assisting them in filling out Account opening forms and related document requirements.
· To provide timely support to Business stake holders and manage client expectations.
· Ensure that TAT is always maintained.
· Timely response to the Client queries.
· Maintain constructive relationships with key internal and external stakeholders to help achieve Business goals.
· Ensure high quality customer service and NIL customer complaints.
· Ensure NIL audit comments in audit review.
Educational Qualifications:
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
Experience: 1 to 2 years of experience in handling Account Opening & related operations from Banking industry.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Current Account Executive - Wholesale Branch Operations at IDFC FIRST Bank.
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.