Credit Operations Manager
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
The Credit Operations Manager – Retail Assets is responsible for managing end-to-end operational activities related to loan disbursals across PAN India locations. This includes handling original property documents, coordinating with internal teams and external vendors, and overseeing a team of local operations officers. The role ensures timely and error-free processing of loan documentation while maintaining service level agreements (SLAs) and turnaround times (TATs).
Key Responsibilities
Primary Responsibilities
- Manage original property documents for loan applications.
- Execute on-ground disbursal activities such as cheque handling and preparation of documents for legal vetting.
- Collaborate with sales and credit teams to resolve documentation-related queries promptly.
- Liaise with legal and technical vendors for document verification.
- Supervise a team of local operations officers responsible for post-disbursal checks and physical document collection and scanning.
- Ensure adherence to defined SLAs and TATs for end-to-end loan disbursal processes.
Secondary Responsibilities
What We Are Looking For
Education
- Graduate in any discipline (mandatory)
Experience
- Relevant experience in credit operations or retail asset operations preferred
Skills and Attributes
- Strong organizational and coordination skills
- Attention to detail and accuracy in document handling
- Ability to manage teams and ensure process compliance
- Effective communication and stakeholder management
- Commitment to meeting service delivery timelines and quality standards
Frequently Asked Questions
What are the eligibility criteria for the Credit Operations Manager job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Credit Operations Manager at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Credit Operations Manager at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Credit Operations Manager role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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