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Job Overview
The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that deliver the same level of expertise. Outstanding communication capabilities required in order to negotiate internally, often at a senior level. Developed communication and diplomacy capabilities are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external clients. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Tasked with handling staff management issues, including resource management and allocation of work within the group/project.
Responsibilities:
Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
Introduces solutions to clients in building and strengthening an effective portfolio;
Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
Works closely with Case Manager on the on-boarding and retention of clients, making sure the appropriate “Know Your Client” (KYC) and other compliance key outcomes are met;
Identifies cross-sell opportunities to deepen and increase share of wallet;
Maximizes client experience by proactive sharing markets updates, trend and intelligence
Drives innovation in the solutions we deliver clients and further building our business where necessary and appropriate
Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
Networks with clients to identify avenues for new business opportunities;
Administrate the credit relationship of the client, collaborating and supervising the entire process, making sure the proper application of policies and institutional processes
Ensures compliance with regulatory qualifications and Citi's policies / guidelines at all time
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, overseeing and reporting control issues with transparency.
Qualifications:
10+ years of experience
Sound knowledge of banking and investment products and process as well as a track record of delivering sound banking and financial advice and solutions to clients
Demonstrates intermediate to advanced credit capabilities; structures more complex deals, including global transactions
Demonstrates an expert level of Early Warning Detection capabilities
Demonstrates expert level credit capabilities; capable of structuring all credit deals and guiding staff through the credit deal approval process
Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
Ability to work effectively in group setting
Ability to collaborate multi-functional teams to deliver an exceptional client experience.
Outstanding interpersonal, communication and influencing capabilities (e.g. negotiation, consultative capabilities, leadership)
Ability to work under pressure while making sound decisions
Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
Accountable for significant direct business results or authoritative advice regarding the operations of the business.
A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
Able to quickly adapt priorities based on the latest data insights
Education:
Bachelor’s/University degree, Masters degree preferred
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Job Family Group:
Commercial and Business Sales
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Job Family:
Relationship Management
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Time Type:
Full time
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Most Relevant Capabilities
Please see the qualifications listed above.
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Other Relevant Capabilities
For complementary capabilities, please see above and/or contact the recruiter.
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This opening is for the Commercial Banking: Mid Corporate Relationship Manager - Senior Vice President position in Chennai.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Commercial Banking: Mid Corporate Relationship Manager - Senior Vice President at Citi Bank.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.