Collection Manager-Used Cars
IDFC FIRST Bank — Madurai, MADURAI
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Job Description
Job Requirements About the Role
The Collection Manager – Rural is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers, ensuring adherence to all bank guidelines, and contributing to the broader organizational objectives.
Key Responsibilities
Primary Responsibilities
- Manage and undertake the collections process for assigned debts.
- Regularly track the portfolio for specific buckets in the assigned area.
- Monitor and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
- Allocate and achieve targets through agencies and in-house teams.
- Follow up regularly with defaulting customers.
- Ensure adherence to the collection process and legal guidelines.
- Trace absconded default customers and initiate the recovery process.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
- Maintain administrative data related to collections, including delinquent account history, MIS reports, and collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
- Not explicitly mentioned in the original job description.
What We Are Looking For
Education
- Graduate – Any discipline
- Postgraduate – Any discipline
Experience
- Relevant years of experience in Collections.
Skills and Attributes
- Strong organizational and planning skills.
- Ability to manage teams and external agencies.
- Excellent communication and follow-up skills.
- Understanding of legal guidelines and recovery processes.
- Proficiency in maintaining MIS and administrative records.
Frequently Asked Questions
What are the eligibility criteria for the Collection Manager-Used Cars job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Collection Manager-Used Cars at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Collection Manager-Used Cars at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Collection Manager-Used Cars role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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