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Business Process Manager-HO & SUPPORT-Processes

Kotak Mahindra Bank — Mumbai, MUMBAI

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Experience 0-5 Years yrs

Age 21-35 yrs

Gender Both

Salary 5.5 LPA

Department Sales Loans

Product Loans

Job Description

Position Title - Team Member – RL PROCESS Team

Department	Retail Liabilities – Process Unit
Location	Mumbai
Number of Positions	1
Reporting Relationships	Process Manager
Position Grade	M4/M5

Job Role:

Job Role

Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders.
Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information.
Identification of existing processes for revision / updation.
Providing tailor made solutions to Branches for specific business requirements.
Provide assistance to product / operations /management.
The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank
Any process / policies affecting Retail Liabilities customers will have to be routed through this Team.
Handling query desk for quick resolution of queries / clarifications raised by channel

Job Role

Job Requirements:

Excellent written and oral communication skills
In depth knowledge about Branch Banking Products, Operations and Processes
Knowledge about Deceased claim related process is mandatory
Summary recommendations from SMEs for process improvements and other findings
Should be able to think proactively for process changes from Business Process Re-engineering perspective
Should be aware of competitive practices.
Knowledge of Regulatory Guidelines
Ability to work and close tasks independently
Strong spoken and written Communication skills
Assertive attitude
Good analytical skills & eye for details
Keen eye for market intelligence and competition.
Strong follow up ability & keenness to complete tasks
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Job Role

If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to _________________________________________

Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business group”

Application:

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Frequently Asked Questions

What are the eligibility criteria for the Business Process Manager-HO & SUPPORT-Processes job at Kotak Mahindra Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Business Process Manager-HO & SUPPORT-Processes at Kotak Mahindra Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Business Process Manager-HO & SUPPORT-Processes at Kotak Mahindra Bank.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Business Process Manager-HO & SUPPORT-Processes role at Kotak Mahindra Bank?

You can apply directly using the Apply Now button on this page, which will take you to Kotak Mahindra Bank's application process for this role.