Business Analyst at IDFC FIRST Bank

Job Description

Job Requirements

Role/Job Title: Business Analyst – IMPS Application

Function/Department – Cards & Payments

Location – Navi Mumbai – Airoli Processing Centre (Gigaplex Office)

Job Summary - A Business Analyst is responsible for end-to-end delivery, stability, and enhancement of the bank’s Immediate Payment Service (IMPS) platform, enabling real-time interbank fund transfers. The role ensures high availability, low latency, and regulatory compliance while leading cross-functional teams to deliver secure, scalable, and resilient real-time payment capabilities.

Key Responsibilities

Own the lifecycle of IMPS initiatives: requirements, design, development, testing, deployment, and production support.
Manage roadmaps and delivery plans for new IMPS features (P2P/P2M, mandate flows, enhancements, migrations) and NPCI-driven regulatory and scheme changes
Ensure adherence to delivery timelines, budget, and quality benchmarks
Lead impact analysis and re-planning for change requests
Act as the primary interface for business teams (Payments, Retail Banking, Digital Channels), Operations, Risk, and Compliance
Coordinate with NPCI and partner banks and Third-party vendors and payment switch providers
Conduct Governance meetings and RAID tracking and reporting
Ensure timely resolution of dependencies and escalations
Oversee CI/CD pipelines and environment setup (Dev, SIT, UAT, Pre-Prod, Prod)
Ensure stable integration testing with NPCI environments
Define and manage deployment strategies (blue-green/canary where applicable) and rollback plans and change procedures
Ensure CAB approvals and release governance compliance
Enforce strict quality gates for IMPS transaction flows
Manage defect triage and production defect reduction
Drive automation in regression and performance testing
Ensure 24x7 availability of IMPS platform
Define and monitor SLAs, SLIs, and SLOs
Lead incident response and root cause analysis (RCA) as well as post-incident reviews and preventive improvements
Strengthen monitoring dashboards, alerting mechanisms and failover and DR drills
Ensure compliance with NPCI guidelines and circulars, RBI mandates, AML/KYC and fraud detection frameworks
Implement strong security controls for Encryption and secure APIs, Tokenization and authentication (2FA where applicable)
Maintain audit documentation, access controls and logs, and address vulnerabilities through collaboration with InfoSec teams
Oversee MPS transaction reconciliation (inward/outward)
Daily settlement processes with NPCI
Ensure accuracy in dispute handling, chargeback processing and exception management
Work with operations teams to improve automation and STP rates
Strong expertise in IMPS architecture and flows, NPCI ecosystem and payment switch integration and Real-time payments processing
Knowledge of Messaging protocols (ISO 8583 / ISO 20022), APIs, microservices, and event-driven architectures, Database systems and high-volume transaction processing and Monitoring tools (Prometheus, Splunk, ELK, AppDynamics, etc.)

Education Qualifications: Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Experience: 5 – 10 Years

Frequently Asked Questions

What are the eligibility criteria for the Business Analyst job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Business Analyst at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Business Analyst at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Business Analyst role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Business Analyst

IDFC FIRST Bank — Thane, THANE