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Branch:Branch Relationship Officer

Axis Bank — KOLKATA, KOLKATA

Experience 5 - 8 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

RL - Mortgages –Sales Manager – ASHA Home Loan – Branch

 

About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India.
About the Role:
This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business. 
Details of the Role:
DepartmentRetail LendingGradeAM/DM/M
Sub-DepartmentRetail Lending- ASHA Home Loan - BranchReporting (Business)M/SM/AVP
LocationPan IndiaReporting (Matrix) 
Key Responsibilities:

Business Goals and Profitability

  • Meet assigned disbursement targets by sourcing Asha home loan business through designated branches.
  • Ensure daily follow-up and engagement with branch staff to generate quality leads.
  • Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

  • Support branch teams with product knowledge, sales pitches, and application processing.
  • Conduct regular visits and huddles with branch staff to improve lead conversion.

Compliance and Risk Management

  • Ensure accurate documentation and eligibility checks as per process guidelines.
  • Adhere to internal and regulatory compliance requirements.

Customer Experience

  • Engage with customers referred by branches to ensure prompt service and resolution.
  • Facilitate smooth onboarding and address queries during the application process.

Digital Adoption and Innovation

  • Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.
Qualifications:                   
  • Graduation/post-graduation from a recognized institute
  • 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).
Role Proficiencies:
  • Strong sales orientation
  • Proficiency in managing complex client relationships, diverse stakeholders 
  • Capability to handle pressure and meet deadlines
  • Skill in managing large, geographically spread team; coaching and mentoring team members
  • Competence in managing within a dynamic, priority-setting environment
  • Strong risk and compliance mindset
  • Adept at communication and interpersonal skills 

 

Skills

Refer to the Job Description

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Frequently Asked Questions

What are the eligibility criteria for the Branch:Branch Relationship Officer job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5 - 8 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Branch:Branch Relationship Officer at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch:Branch Relationship Officer at Axis Bank.

Is prior experience required for this position?

This role requires around 5 - 8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Branch:Branch Relationship Officer role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.