Branch:Branch Relationship Officer at Axis Bank

Job Description

Role description

About Axis Virtual Centre:

Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience

About the Role:

The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them. The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered and possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products

Key Responsibilities:

Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded.
Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards.
Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services
Strictly adhere to the internal control policies and ensure that the organization's activities are carried out in accordance with the set guidelines

Qualifications:

Optimal qualification for success on the job is:

Graduate or Post graduate from a recognized institution.
2- 5 years relevant role/ BFSI sector.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Proficiency in systems related to Banking transactions and services.
Good communication skills in both English and local language.
Excellent lead generation and conversion skill.
Ability to handle pressure and meet deadlines.
Ability to successfully work as a part of a team.
High sales orientation to meet the sales targets consistently.
Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills

Refer to the Job Description

Frequently Asked Questions

What are the eligibility criteria for the Branch:Branch Relationship Officer job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2 - 4 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Branch:Branch Relationship Officer at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch:Branch Relationship Officer at Axis Bank.

Is prior experience required for this position?

This role requires around 2 - 4 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Branch:Branch Relationship Officer role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.

Branch:Branch Relationship Officer

Axis Bank — BANGALORE, BANGALORE