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Branch:Branch Head

Axis Bank — Mumbai, MUMBAI

Experience 10 - 13 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

Zonal Sales Manager Branch – CONSUMER LOANS, RETAIL LENDING

 

About the Business Group:
The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India.
About the Role:
This leadership role focuses on driving sales, achieving business objectives and maximizing profitability for the Consumer Loans business. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance.
Details of the Role:
DepartmentRetail LendingGradeAVP/VP
Sub-DepartmentRL- Consumer LoansReporting (Business)SVPI
LocationMumbaiReporting (Matrix) 
Key Responsibilities:

 

  • Business Goals & Profitability
    • Responsible for driving the P&L of Personal Loans and Education Loans 
    • Prepare the Zonal sales budget and execute strategies that enable achieving the target
    • Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the Zone sales target along with the growth and profitability of the portfolio
  • Audit, Compliance, and Risk Management
    • Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure.
    • Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits.

 

  • Sales and Channel Development
    • Develop and enhance new and existing channels of sales, such as Direct Sales Agents, Connectors, AVC, and Branch.
    • Ensure Siddhi adoption and usage.
    • Ensure digital adoption (MLP) and scale up applications through digital journeys
    • Responsible for Cross sell and Vas products penetration.
    • Responsible of Resource activation.
    • Responsible for Productivity of ASM, SM and RO productivity.
    • Responsible for setting up right distribution span across geographies and segments.

 

  • Customer Experience
    • Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice.
    • Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction.
    • Responsible for FTR for his territory.
  • Collaboration and People Priorities
    • Collaborate with cross-functional partners to drive business results  
    • Control regrettable attrition across all grades to maintain a strong and motivated team
    • Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments

 

Role Requirements:          

Qualification:

  • Graduation/post-graduation from a recognized institute
  • 10+ sales experience (unsecured loans preferred) with at least 3-4 years in Personal loans
Role Proficiencies:
  • Strong sales orientation
  • Proficiency in managing complex client relationships, diverse stakeholders 
  • Capability to handle pressure and meet deadlines
  • Skill in managing large, geographically spread team; coaching and mentoring team members
  • Competence in managing within a dynamic, priority-setting environment
  • Strong risk and compliance mindset
  • Adept at communication and interpersonal skills   

Skills

Refer to the Job Description

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Frequently Asked Questions

What are the eligibility criteria for the Branch:Branch Head job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10 - 13 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Branch:Branch Head at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch:Branch Head at Axis Bank.

Is prior experience required for this position?

This role requires around 10 - 13 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Branch:Branch Head role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.