Banker-Authorizer at IDFC FIRST Bank

Job Description

Applications are open for the Banker-Authorizer post in Meerut.

Job Criteria

About the Position

The Bank Authorizer is a critical job within the Branch Banking function of Retail Banking , tasked with providing best-in-class customer service and securing operational excellence spanning PAN India branches. The position centres on engaging with customers, running retail banking operations, driving liability expansion, and securing compliance with regulatory standards. The incumbent plays a key part in enhancing customer satisfaction, supporting cross-sell initiatives, and contributing to the overall performance of the branch.

Main Responsibilities

Primary Responsibilities

Engage daily with customers to drive development inCurrent Accounts (CA),Savings Accounts (SA), andTerm Deposits (TD), along with cross-selling of asset and wealth products.
Deliver on business targets as defined in the performance scorecard.
Offer need-based product solutions by aligning customer expectations with banking offerings.
Assess customer potential and ensure higher product penetration per relationship.
Generate referrals and additional business from existing customers.
Guarantee a customer-focused approach for quick and effective resolution of queries and complaints.
Adhere to banking regulations and internal policies related toAnti-Money Laundering (AML),Know Your Customer (KYC), andData & Information Security.
Assist in the closure of audit observations and secure compliance with audit criteria.
Oversee client relationships and hand over high-quality customer service throughout retail banking operations.

Secondary Responsibilities

Execute internal audits and ensure compliance with all regulatory and organizational guidelines.
Continuously strive to enhance service quality and customer satisfaction.

What We Are Looking For

Education

Graduate in any discipline.
Postgraduate degree in any discipline is preferred.

Experience

Minimum of 6 years of relevant background in banking or allied sectors.

Competencies and Attributes

Sound customer engagement and relationship management capabilities.
In-depth understanding of retail banking operations and compliance expectations.
First-rate communication and problem-solving abilities.
Proven capacity to meet and exceed sales and service targets.
High level of integrity and attention to detail.
Proficiency in banking systems and digital platforms.
Team handling experience preferred.
Fluent in English with robust business communication abilities

Frequently Asked Questions

What are the eligibility criteria for the Banker-Authorizer job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Banker-Authorizer at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Banker-Authorizer at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Banker-Authorizer role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Banker-Authorizer

IDFC FIRST Bank — MEERUT, MEERUT