Banker-Authorizer at IDFC FIRST Bank

Job Description

IDFC FIRST Bank is hiring for this Banker-Authorizer role in Mathura.

Job Needs

About the Job

The Bank Authorizer is a critical post within the Branch Banking function of Retail Banking , accountable for producing best-in-class customer service and ensuring operational excellence throughout PAN India branches. The job specialises in engaging with customers, overseeing retail banking operations, driving liability development, and ensuring compliance with regulatory standards. The incumbent plays a main part in enhancing customer satisfaction, supporting cross-sell initiatives, and contributing to the overall performance of the branch.

Core Responsibilities

Primary Responsibilities

Engage daily with customers to drive progress inCurrent Accounts (CA),Savings Accounts (SA), andTerm Deposits (TD), along with cross-selling of asset and wealth products.
Attain business targets as defined in the performance scorecard.
Deliver need-based product solutions by aligning customer criteria with banking offerings.
Assess customer potential and guarantee higher product penetration per relationship.
Generate referrals and additional business from existing customers.
Secure a customer-focused approach for quick and effective resolution of queries and complaints.
Adhere to banking regulations and internal policies related toAnti-Money Laundering (AML),Know Your Customer (KYC), andData & Information Security.
Assist in the closure of audit observations and ensure compliance with audit needs.
Handle client organisation relationships and provide high-quality customer service over retail banking operations.

Secondary Responsibilities

Undertake internal audits and guarantee compliance with all regulatory and organizational guidelines.
Continuously strive to enhance service quality and customer satisfaction.

What We Are Looking For

Education

Graduate in any discipline.
Postgraduate degree in any discipline is preferred.

Experience

Minimum of 6 years of relevant exposure to banking or allied sectors.

Abilities and Attributes

Solid customer engagement and relationship management competencies.
In-depth understanding of retail banking operations and compliance criteria.
Strong communication and problem-solving abilities.
Proven aptitude to meet and exceed sales and service targets.
High level of integrity and attention to detail.
Proficiency in banking systems and digital platforms.
Team handling experience preferred.
Fluent in English with sound business communication capabilities

Frequently Asked Questions

What are the eligibility criteria for the Banker-Authorizer job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Banker-Authorizer at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Banker-Authorizer at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Banker-Authorizer role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Banker-Authorizer

IDFC FIRST Bank — Mumbai, MUMBAI