Banker-Authorizer

Job Description

Job Requirements

Job Requirements

Role/Job Title - Bank Authorizer

Business - Retail Banking

Function/ Department: Branch Banking

Place of work: Gurgaon

Job Purpose

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements..

Roles & Responsibilities

Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell
Deliver business target assigned as per performance score card
Giving the client need based product solutions and in the process aligning client requirements with business specifics.
Assessing customer propensity and ensuring higher product penetration per relationship.
Referencing for more business from existing customers.
Responsible for creating a customer-focused approach for quick resolution of all queries and complaints
Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
Assist in closure of all observations on audit report.
Client relationship management and customer services related to retail banking operations

Secondary Responsibilities:

- Perform audit and ensure compliance to internal and external regulations and guidelines

- Provide best in-class customer service to become their banking partner of choice

Key Success Metrics:

-CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.

Qualifications :

Graduate - Any discipline

Post Graduate - Any discipline

Experience

Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business

Industry - BFSI

Functional Area - Retail Liabilities

Frequently Asked Questions

What are the eligibility criteria for the Banker-Authorizer job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Banker-Authorizer at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Banker-Authorizer at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Banker-Authorizer role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

IDFC FIRST Bank — Mumbai, MUMBAI