AVP - Information Lifecycle Management

Job Description

Some careers have more impact than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP - Information Lifecycle Management 

In this role, you will be:

• Responsible for undertaking appropriate actions as the Information Lifecycle Management (ILM) Operations Subject Matter Expert (SME), responsible for providing guidance on retention & disposition, procedures and operational controls.
• Build, Develop & enhance Market Intelligence (MI), Key Performance Indicator (KPIs), and management reporting, providing clear insight into retention compliance, risks, trends and remediation progress.
• Build, develop and maintain Standard Operating Procedures and operational controls to ensure consistent and effective execution.
• Collaborate with Technology and development teams to deliver workflow automation, monitoring, notifications, reporting and retention/disposition capabilities.
• Develop and implement process simplification and continuous improvement, identifying opportunities to improve efficiency, control effectiveness and scalability.
• Represent Information Lifecycle Management (ILM) Operations in relevant countries, regional and Group governance forums, providing operational insights
• Responsible for managing stakeholder queries and requests through established service channels, ensuring timely resolution and appropriate escalation.

• Build effective relationships with Markets, Technology, Legal, Compliance, Data Owners and other key stakeholders.
• Lead cross-functional initiatives involving automation, process transformation and control enhancement.
• Develop team capability and ensure strong subject-matter expertise within Operations.

To be successful you will be:

• Minimum 6 years of relevant experience. Bachelor’s or Master’s degree with strong expertise in Information Lifecycle Management, data retention, and disposition.
• Experience managing retention across structured and unstructured data
• Good understanding of legal holds and their impact on retention and disposition.
• Strong knowledge of data governance, operational risk and data control frameworks. Experience defining and managing Key Performance Indicator (KPIs), Key Risk Indicators (KRIs) and control metrics.
• Strong operational management, problem solving and stakeholder management skills.
• Knowledge of industry best practice in retention management and associated tools and products

You’ll achieve more when you join HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***