Associate Training Manager
IDFC FIRST Bank — Thane, THANE
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Job Description
Job Needs About the Job
Are you passionate about empowering teams through impactful training? As an Associate Training Manager at IDFC First Bank, you’ll lead engaging sessions that blend process expertise with soft abilities mastery—shaping confident, customer-ready professionals. If you love creating learning experiences that drive performance, this position is made for you!
Core Responsibilities
Primary Responsibilities
- Hand over process and soft capabilities training for new hires and existing staff.
- Design training content and conduct refreshers based on performance metrics.
- Measure training effectiveness and drive continuous improvement.
Secondary Responsibilities
- Collaborate with cross-functional teams for smooth rollout of updates and new launches.
- Stay updated on products and processes; act as a subject matter expert.
What We Are Looking For
Education
- Graduate in any discipline from a recognized university.
Experience
- Minimum of 5 years of relevant exposure to training, preferably in customer service or contact center environments.
Abilities and Attributes
- Strong verbal and written communication competencies.
- Sound content creation and facilitation abilities.
- Capacity to multitask and handle multiple training programs simultaneously.
- Analytical mindset to assess training impact and recognise improvement areas.
- Collaborative approach with internal and external stakeholders.
This Associate Training Manager vacancy is based in Thane.
Frequently Asked Questions
What are the eligibility criteria for the Associate Training Manager job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Training Manager at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Training Manager at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Training Manager role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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