Associate Relationship Manager - Wholesale Corporate Coverage
IDFC FIRST Bank — Mumbai, MUMBAI
Apply Now
Job Description
Job Requirements Job Requirements
Role/Job Title: Associate Relationship Manager - Corporate Coverage
Function/ Department: Wholesale Banking
Job purpose: - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade.
Roles & Responsibilities:
- Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice.
- This role further entails the responsibility of understanding client needs, business and sector characteristics.
- Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank’s policies.
- The role bearer is accountable for customer acquisition, due diligence and recovery.
- Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
- Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
- Gather and leverage market intelligence to incorporate best practices.
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
- Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
- Create and deploy strong mechanisms that can constantly measure and monitor the customer satisfaction and envision changes to existing processes to improve specifications and performance.
- Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.
- Champion IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
Education Qualifications:
Graduation: Any graduate
Post Graduation: Any postgraduate
Experience: - 2-5 years of relevant experience in relationship management.
Frequently Asked Questions
What are the eligibility criteria for the Associate Relationship Manager - Wholesale Corporate Coverage job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Relationship Manager - Wholesale Corporate Coverage at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Relationship Manager - Wholesale Corporate Coverage at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Relationship Manager - Wholesale Corporate Coverage role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
Chat us
Call us