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IDFC FIRST Bank is looking for a Associate Relationship Manager - Unnati MBL to join the team in Hirakud.
Job ExpectationsPost/ Job Title: Associate Relationship Manager - Unnati MBL
Function/ Department: Unnati MBL
To provide a high-quality client service and customer retention. Enhance product sales and new client organisation acquisition.
• Spot new market openings and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities, leaflet distribution, cold calling, and similar engagement efforts.
• Service leads generated through front-line sales, cross-sell initiatives, or other internal/external channels, ensuring timely and effective follow-ups.
• Provide exceptional client service and specialise in customer retention by developing and nurturing robust relationships, thereby supporting product sales and driving new client organisation acquisition.
• Attain individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives.
• Run the end-to-end customer journey from login to disbursement, such as documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process.
• Secure customers do not turn into non-starters, among them proactive support to collections teams in recovering EMIs in case of payment defaults.
• Build robust market relationships by actively engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibility.
• Hand over exceptional customer service and centre on customer retention by creating and nurturing solid relationships, thereby supporting product sales and driving new client acquisition.
Qualifications: Any Graduate
Years of Experience: 0-2 years of work experience
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Relationship Manager - Unnati MBL at IDFC FIRST Bank.
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.