Associate Relationship Manager - Unnati MBL
IDFC FIRST Bank — Anakapalle, Anakapalli
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Job Description
Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL)
Function/Department: Rural Banking
Job Purpose:
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities:
- Manage zoning activity to map household needs in villages and areas allocated.
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
- Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
- Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
- Nudge behavioral changes in customers to drive them towards online banking.
- Maintain high collections efficiency through discipline and drive.
- Monitor preparation of accurate documentation of loans and saving account.
- Coordinate with operations officer to ensure timely and accurate data entry.
- Ensure compliance as per the bank requirements.
- Conduct field audits and customer verifications to ensure high quality of accounts.
- Gather latest Market intelligence and track and benchmark against best practices in competitor banks.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
Education Qualification:
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 0 to 2 years of relevant branch banking experience.
Frequently Asked Questions
What are the eligibility criteria for the Associate Relationship Manager - Unnati MBL job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Relationship Manager - Unnati MBL at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Relationship Manager - Unnati MBL at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Relationship Manager - Unnati MBL role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.