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IDFC FIRST Bank is hiring for this Associate Relationship Manager - JLG role in Odisha.
Job CriteriaPosition/ Job Title: Associate Relationship Manager-JLG
Function/ Department: JLG
'The job entails deepening relationships with Banking accounts and ensuring best in-class service to the customers. The position bearer has a responsibility to support the Relationship Manager in pinpointing prospective customers and converting them into real business prospects. The position bearer is in charge of helping create Joint Liability Groups and centres and run them through the formation, disbursal and collection phases while driving customer acquisition, establishing household level customer relationships and capitalizing on lifetime value in each relationship.
'• Run zoning activity to map household needs in villages and areas allocated.
• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
• Assess and evaluate the customer needs and generate new sources of revenue by drawing on cross sell prospects as per their lifestyle, risk profiling and needs.
• Contribute to penetration of liabilities business in new markets through lead generations and account opening as per needs of customer.
• Reach individual and branch sales goals through new business sales, referrals and retention of account relationship.
• Keep up high collections productivity through discipline and drive.
• Monitor preparation of accurate documentation of loans and saving account.
• Liaise with operations officer to ensure timely and accurate data entry.
• Guarantee compliance as per the bank expectations.
• Conduct field audits and customer verifications to ensure high quality of accounts.
• Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
• Recommend process changes to enhance service effectiveness and quality spanning the branch network.
• Offer support for implementation of livelihood advancement and community development initiatives.
• Recommend process changes to strengthen service streamlining and quality throughout the branch network.
• Deliver support for implementation of livelihood advancement and community development initiatives.
'Hand over exceptional customer service and centre on customer retention by creating and nurturing solid relationships, thereby supporting product sales and driving new client acquisition.
Graduate
0 to 2 years of relevant branch banking experience.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Relationship Manager - JLG at IDFC FIRST Bank.
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.