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Job/ Job Title: Associate Relationship Manager-JLG
Function/ Department: JLG
'The post entails deepening relationships with Banking accounts and guaranteeing best in-class service to the customers. The job bearer has a responsibility to support the Relationship Manager in recognising prospective customers and converting them into real business chances. The job bearer is tasked with helping create Joint Liability Groups and centres and oversee them through the formation, disbursal and collection phases while driving client acquisition, creating household level customer relationships and capitalizing on lifetime value in each relationship.
'• Oversee zoning activity to map household needs in villages and areas allocated.
• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
• Assess and evaluate the client needs and generate new sources of revenue by making use of cross sell chances as per their lifestyle, risk profiling and expectations.
• Contribute to penetration of liabilities business in new markets through lead generations and account opening as per needs of customer.
• Deliver on individual and branch sales goals through new business sales, referrals and retention of account relationship.
• Sustain high collections effectiveness through discipline and drive.
• Monitor preparation of accurate documentation of loans and saving account.
• Work together with operations officer to guarantee timely and accurate data entry.
• Secure compliance as per the bank criteria.
• Conduct field audits and customer verifications to guarantee high quality of accounts.
• Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
• Recommend process changes to strengthen service streamlining and quality throughout the branch network.
• Deliver support for implementation of livelihood advancement and community development initiatives.
• Recommend process changes to upgrade service productivity and quality over the branch network.
• Give support for implementation of livelihood advancement and community development initiatives.
'Provide exceptional client service and specialise in customer retention by developing and nurturing robust relationships, thereby supporting product sales and driving new client organisation acquisition.
Graduate
0 to 2 years of relevant branch banking experience.
We are recruiting a Associate Relationship Manager - JLG for Padra.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Relationship Manager - JLG at IDFC FIRST Bank.
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.