Associate Operations Specialist - Liability Operations
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
We are hiring an Associate Operations Specialist – Retail Liability Operations (D) to support our Retail Liability Operations team. This role is responsible for processing customer requests and transactions, ensuring accuracy and compliance with operational guidelines. The candidate will play a key role in document scrutiny, data entry, and transaction processing, contributing to smooth and efficient service delivery.
Key Responsibilities
Primary Responsibilities
- Perform document scrutiny for account opening and service request processing.
- Execute data entry for account opening and service requests as per prescribed guidelines.
- Process customer transactions accurately and within defined turnaround times (TAT).
- Ensure compliance with operational checklists and quality standards.
- Support daily operations by adhering to system-based procedures and controls.
Secondary Responsibilities
- Liaise with other teams within Retail Liability Operations to ensure seamless coordination and issue resolution.
What We Are Looking For
Education
- Graduation: Graduate in any discipline from a recognized institution.
Experience
- Minimum 2 years of relevant experience in banking operations or customer service processing.
Skills and Attributes
- Basic understanding of banking operations and account lifecycle.
- Attention to detail and commitment to accuracy.
- Familiarity with MS Excel and MS PowerPoint.
- Strong coordination and communication skills.
- Ability to work collaboratively with internal teams.
- Customer-centric mindset aligned with IDFC First’s service standards.
Frequently Asked Questions
What are the eligibility criteria for the Associate Operations Specialist - Liability Operations job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Operations Specialist - Liability Operations at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Operations Specialist - Liability Operations at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Operations Specialist - Liability Operations role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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