Associate Manager-Acquisition (Household)
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements About the Role
The Associate Manager – Acquisition (Household) is a front-line sales role within the Branch Banking function, responsible for acquiring new savings account customers for the bank. The role involves identifying potential customers, engaging with them through various channels, explaining the benefits and features of savings products, and closing sales. The incumbent also ensures customer satisfaction, facilitates onboarding to digital platforms, and fosters long-term relationships to support business growth.
Key Responsibilities
Primary Responsibilities
- Acquire savings account customers in the identified segment and generate references from the designated catchment area.
- Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment.
- Onboard and activate customers on digital banking platforms.
- Assist the Senior Sales Manager in catchment mapping and branch scoping exercises.
- Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities.
- Ensure adherence to sales compliance standards and organizational SOPs.
- Maintain strict compliance with internal policies and external regulatory guidelines.
- Conduct regular customer acquisition activities in the catchment area, targeting high-quality and HNI customers to enhance visibility for IDFC FIRST Bank.
- Work on key central initiatives and actively seek referrals from existing customers.
Secondary Responsibilities
- Collaborate with team members and support functions to deliver comprehensive product and service offerings to customers.
What We Are Looking For
Education
- Bachelor’s degree in any discipline
Experience
· 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.
Skills and Attributes
- Customer-centric approach with a focus on relationship building.
- Ability to identify and convert potential leads into business opportunities.
- Familiarity with digital banking platforms and onboarding processes.
- High level of integrity and compliance orientation.
- Team collaboration and adaptability in a dynamic environment.
- Fluent in English with strong business communication skills
Frequently Asked Questions
What are the eligibility criteria for the Associate Manager-Acquisition (Household) job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Manager-Acquisition (Household) at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Manager-Acquisition (Household) at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Manager-Acquisition (Household) role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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