Associate Debt Manager-Recoveries
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Job Title – Associate Collection Manager – Vintage Recovery
Place of work - Mumbai
Business Unit - Retail Banking
Function – Collections
Job Purpose:
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
Roles & Responsibilities:
Primary Responsibilities:
- Responsible for managing and undertaking collections process for debts that have been assigned
- Regularly track the portfolio for specific buckets for the assigned area
- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Responsible to allocate and achieve targets from agencies/ in house team
- Regularly follow up with the default customers
- Ensuring adherence to collection process and legal guidelines
- Tracing out absconded default customers and initiate recovery process
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
- Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily ,weekly & monthly basis
Secondary Responsibilities:
- Recommend process changes in order to improve service efficiency and quality
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service
- Leverage in-house synergies through collaboration with internal stakeholders
Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience:
2 or more years of experience in collections
Frequently Asked Questions
What are the eligibility criteria for the Associate Debt Manager-Recoveries job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Associate Debt Manager-Recoveries at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate Debt Manager-Recoveries at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Associate Debt Manager-Recoveries role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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