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1. Assist in Query, Request, Complaint management activities
2. Assist in call center management activities
3. Cross business coordination and tracking for timely closure of leads and cases
4. Assistance in running various campaigns Eg: pre-approved loans etc.
5. Preparing various daily / weekly MIS for analysis and process improvement
6. Assist in cross sell activities
Graduate in any discipline
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Associate - Customer Relationship Management - MFB - Mumbai - Lodha (I-Think Techno Campus) - J Grades at Tata Capital.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Tata Capital's application process for this role.