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Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.
Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.
Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.
Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.
Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.
Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.
Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.
Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.
Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications.
Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.
Qualifications:
5-8 years of experience
Education:
Bachelor's degree/University degree or equivalent experience
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Assistant Vice President, Senior KYC Quality Reviewer at Citi Bank.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Citi Bank's application process for this role.