Area Sales Manager-CA
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Job Requirements
Job Title - Area Sales Manager - CA
Place of work - PAN India
Business Unit - Retail Banking
Function -Branch Banking
Job Purpose :
The role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&L responsibility contributing to the larger branch banking channel objectives.
Roles & Responsibilities:
- Mentoring a team of Sales Managers across assigned command area of branches
- Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
- Monitoring daily sales call to ensure acquisition process is followed including market coverage
- Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
- Imparting & refreshing product knowledge to team members, ensure complete updated product awareness within the team
- Responsible of timely resolution of customer queries
- Ensuring right level of staffing in the region for CA team
- Maintaining low team attrition
- Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
- Recommend process changes in order to improve service efficiency and quality across the branch network
- Monitor the growth and execution as per the defined business plan
Managerial & Leadership Responsibilities:
- Attract and retain best-in-class talent for key roles in their reporting structure
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
- Enable teams to drive growth targets by providing necessary support
Educational Qualifications:
Graduate – Any Graduate
Experience:
14+ years of relevant branch banking experience
Frequently Asked Questions
What are the eligibility criteria for the Area Sales Manager-CA job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-18 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Area Sales Manager-CA at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Area Sales Manager-CA at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 10-18 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Area Sales Manager-CA role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.